Frequently Asked Questions (FAQ) 

Are whitewater rafting and kayaking dangerous sports?

No. Both can be enjoyed safely by beginners with the right attitude and care. However before rafting, please listen carefully to our safety briefing to avoid any incidents. It is crucial for everyone’s safety. For beginners, we offer basic kayaking technique classes to prepare you for fun and challenging courses. Remember, any activity can become dangerous without proper preparation.

Where are the most popular rafting spots in Sabah?

The most popular rivers are the Kiulu River and Padas River. We also arrange calm-water tours in Sukau, Kinabatangan, perfect for nature lovers who wish to enjoy Sabah’s flora and fauna up close.

Where can I find safe yet exciting rafting in West Malaysia?

The Kampar River in Perak is ideal for both beginners and experienced paddlers, with Class I–III rapids that are safe and exciting.

What’s the difference between whitewater rafting and kayaking?

Rafting uses large inflatable rafts carrying 6–10 people, perfect for teamwork on fast-flowing rivers. Kayaking uses smaller, more maneuverable boats that can be inflatable, rigid, or foldable. Kayaking offers more independence and control, allowing paddlers to navigate currents and eddies.

When is the best time to go rafting?

Sabah’s sunny weather allows rafting year-round, but during the monsoon season, trips may be unsafe due to rough water and poor weather. Contact us in advance to confirm your tour dates.

What should I bring?

Wear suitable water attire, bring a change of footwear, sunscreen, towel, and waterproof camera. Avoid jewelry, watches, contact lenses, or valuables that may get lost.
All rafts, kayaks, equipment, and BBQ lunch (for Padas and Kiulu Rafting) are provided. 

Is rafting dangerous?

Rafting involves some risk, but trained guides minimize it. Statistically, the injury rate is similar to bowling! Most injuries are minor, such as sunburn or slips on riverbanks. Once you’re on the water, excitement replaces fear.

I can’t swim. Can I still join?

Yes. Every guest receives a PFD (personal flotation device) to keep you afloat. You must, however, be comfortable in the water. Non-swimmers should stick to Class III–IV rivers and avoid Class V trips.

What should I wear on the river?

As a general guideline, it is recommended that you dress according to the water temperature rather than the air temperature since you will get wet. We suggest wearing shorts, T-shirts, and sandals with straps. You can apply sunscreen, but avoid applying it on your forehead and the back of your legs as it may run into your eyes or cause you to slip in the boat.

How fit should I be?

For paddle boats, you should be reasonably healthy and able to fit into a buoyancy vest. Paddling can be tiring, but guides will assist. For oar boats (where you’re a passenger), fitness needs are minimal. When in doubt, consult your doctor.

What should I wear on the river?

Dress for the water temperature: shorts, T-shirt, and strap sandals are ideal. Apply sunscreen, but avoid your forehead or the backs of your legs to prevent slipping or stinging eyes.

Can families with young children join?

Yes! Minimum ages are 5 years (Kiulu), 12 years (Padas), and 10 years (Kampar). Children who prefer not to raft can stay at the finish point under supervision.

I’m a senior citizen. Which trips are suitable?

Active seniors under 65 can enjoy Padas or Kampar River. The Kiulu River is an easier alternative. Rafting is popular worldwide among active people in their 60s and 70s.

What happens on a typical trip?

You’ll be picked up from your hotel or meeting point. After signing waiver forms, the guide gives a safety briefing before launch. During the trip, expect thrilling rapids and real-time paddling instructions from your guide.

What are my chances of falling out of the boat?

Some people never fall in; others do on their first run — its part of the fun! If you follow your guide’s directions, your “swim” might be the best part of your trip.

What if it rains?

Trips usually proceed rain or shine, but may be canceled due to extreme water levels or unsafe conditions. Operations are suspended when necessary.

What is your cancellation policy?

Cancel one day before your tour → 50% deposit forfeited.
No-show on tour day → full deposit forfeited. 

Can I bring a camera?

Regular cameras are not recommended. Use disposable waterproof cameras, or purchase soft-copy photo packages:

  • Padas White Water Rafting
    • RM125 for all photos (90–100 pieces) or RM20 per piece (minimum 3).

  • Kiulu White Water Rafting
    • RM55 for 10–15 photos.

Should I tip my guide?

Tipping isn’t required but is always appreciated. It’s a great way to thank your guide for a fantastic trip — many guests even become friends with their guides afterward!

Address

Traverse Tours Sdn. Bhd.
Head Office (KKKP 3505)
Traverse Tours Building,
Unit No.132, Block S Alamesra Plaza Utama (Phase 3),
Sulaman Coastal Highway,
88400 Kota Kinabalu, Sabah

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