Shipping Policy


This policy only applies to RIVERBUG's T-Shirt purchases, subject to stock availability.

Shipping Cost/Rate

During the purchasing process, you will be presented with a set of shipping rates, allowing you to determine the shipping cost based on your location. The shipping cost will be included in the final/grand total.


Purchased T-Shirts will be shipped within 3 to 5 business days from the date of payment. Depending on your location (local or overseas), we will choose either standard mail or first-class mail (fast courier). However, for overseas orders, we prioritize first-class mail.

Return Policy

Please refer to our Refund and Return Policy page for more information.


Although rare, customs may sometimes cause delays in package delivery of up to 6 weeks. However, it's important to note that such delays are infrequent.


Traverse Tours Sdn. Bhd.
Head Office (KKKP 3505)
Traverse Tours Building,
Unit No.132, Block S Alamesra Plaza Utama (Phase 3),
Sulaman Coastal Highway,
88400 Kota Kinabalu, Sabah

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